HQPlayer not starting with Muso login

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siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

HQPlayer not starting with Muso login

Post by siginitz »

High,
I wondered why HQPlayer is not started when I login in Muso. Former revisions did. it. Is there a reason why this feature was deleted?
Best regards
S.Nitz
musoware
Site Admin
Posts: 1849
Joined: Fri Sep 14, 2012 6:50 am

Re: HQPlayer not starting with Muso login

Post by musoware »

It wasn't deleted, perhaps a change to HQPlayer prevents it from being auto-started. Did the change in behaviour coincide with an update to Muso (there haven't been any in quite a long time), or HQPlayer?
siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

Re: HQPlayer not starting with Muso login

Post by siginitz »

Hi,
I don’t know if update of HQPlayer or Muso is responsible. I changed my PC board and CPU and updated both. Sorry.
musoware
Site Admin
Posts: 1849
Joined: Fri Sep 14, 2012 6:50 am

Re: HQPlayer not starting with Muso login

Post by musoware »

Which version of HQPlayer are you using?
siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

Re: HQPlayer not starting with Muso login

Post by siginitz »

Hello,
I am using HQPlayer Desktop 4 Version 4.2.2.0
musoware
Site Admin
Posts: 1849
Joined: Fri Sep 14, 2012 6:50 am

Re: HQPlayer not starting with Muso login

Post by musoware »

Check your path here is correct:
Capture.JPG
and that that folder contains a file HQPlayer4Desktop.exe

Check also for any errors in C:\Users\Public\Music\muso\logs\hqp.log
siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

Re: HQPlayer not starting with Muso login

Post by siginitz »

The location is correct and in the directory of HQPlayer 4 Desktop the exe file is also present.
I have a log file called muso2.log
Th Time stamp Timing log message
O1 O5:14:55:023 muso version 2.7.04
01 05:14:55:023 Thursday 5 Oktober 2023 17:14:55
01 05:14:55:023 Diagnostics turned on
01 05:14:55:035 .012 Deactivate
11 05:14:55.819 0,784 . ReadLine got <?xml version=“1.0” encoding =utf-8?><Status active_bits=“32” active_channels=“2” (here more information about HQPlayer Parameters and the music file)
11 05:14:55.821 Lock
11 05:14:55.822 Unlock
11 05:14:55..822 Status
siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

Re: HQPlayer not starting with Muso login

Post by siginitz »

When I don’t start any music file the log file finishes at the position deactivate. If it is of interest I could send you both, the HQPlayer log and Muso log file.
HQPlayer doesn’t start with Muso although everything seems ok. I have to start HQPlayer manually first or after Muso.
musoware
Site Admin
Posts: 1849
Joined: Fri Sep 14, 2012 6:50 am

Re: HQPlayer not starting with Muso login

Post by musoware »

Sure send those to support@musoware.com, but there should also be an hqp.log which might be more useful.
siginitz
Posts: 47
Joined: Tue Feb 23, 2016 9:02 am

Re: HQPlayer not starting with Muso login

Post by siginitz »

I installed an older version of Muso (2.7.04) Build 2.7.4.0 and an old HQPlayer Version (4.19.0) and it works. Something has been changed in the new versions. When I have time I will send the logs for the new versions.
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