Page 1 of 3

HQPlayer not starting with Muso login

Posted: Sat Sep 30, 2023 5:31 pm
by siginitz
High,
I wondered why HQPlayer is not started when I login in Muso. Former revisions did. it. Is there a reason why this feature was deleted?
Best regards
S.Nitz

Re: HQPlayer not starting with Muso login

Posted: Sat Sep 30, 2023 5:42 pm
by musoware
It wasn't deleted, perhaps a change to HQPlayer prevents it from being auto-started. Did the change in behaviour coincide with an update to Muso (there haven't been any in quite a long time), or HQPlayer?

Re: HQPlayer not starting with Muso login

Posted: Sun Oct 01, 2023 12:06 pm
by siginitz
Hi,
I don’t know if update of HQPlayer or Muso is responsible. I changed my PC board and CPU and updated both. Sorry.

Re: HQPlayer not starting with Muso login

Posted: Sun Oct 01, 2023 10:46 pm
by musoware
Which version of HQPlayer are you using?

Re: HQPlayer not starting with Muso login

Posted: Mon Oct 02, 2023 12:41 pm
by siginitz
Hello,
I am using HQPlayer Desktop 4 Version 4.2.2.0

Re: HQPlayer not starting with Muso login

Posted: Wed Oct 04, 2023 7:45 am
by musoware
Check your path here is correct:
Capture.JPG
and that that folder contains a file HQPlayer4Desktop.exe

Check also for any errors in C:\Users\Public\Music\muso\logs\hqp.log

Re: HQPlayer not starting with Muso login

Posted: Thu Oct 05, 2023 3:34 pm
by siginitz
The location is correct and in the directory of HQPlayer 4 Desktop the exe file is also present.
I have a log file called muso2.log
Th Time stamp Timing log message
O1 O5:14:55:023 muso version 2.7.04
01 05:14:55:023 Thursday 5 Oktober 2023 17:14:55
01 05:14:55:023 Diagnostics turned on
01 05:14:55:035 .012 Deactivate
11 05:14:55.819 0,784 . ReadLine got <?xml version=“1.0” encoding =utf-8?><Status active_bits=“32” active_channels=“2” (here more information about HQPlayer Parameters and the music file)
11 05:14:55.821 Lock
11 05:14:55.822 Unlock
11 05:14:55..822 Status

Re: HQPlayer not starting with Muso login

Posted: Thu Oct 05, 2023 3:43 pm
by siginitz
When I don’t start any music file the log file finishes at the position deactivate. If it is of interest I could send you both, the HQPlayer log and Muso log file.
HQPlayer doesn’t start with Muso although everything seems ok. I have to start HQPlayer manually first or after Muso.

Re: HQPlayer not starting with Muso login

Posted: Sat Oct 07, 2023 8:25 am
by musoware
Sure send those to support@musoware.com, but there should also be an hqp.log which might be more useful.

Re: HQPlayer not starting with Muso login

Posted: Tue Oct 10, 2023 3:55 pm
by siginitz
I installed an older version of Muso (2.7.04) Build 2.7.4.0 and an old HQPlayer Version (4.19.0) and it works. Something has been changed in the new versions. When I have time I will send the logs for the new versions.