Unable to install Muso on new Windows 10 computer

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Unable to install Muso on new Windows 10 computer

Postby steveoat87 » Mon May 28, 2018 10:28 pm

Whenever I try to install Muso, I get the following error message:

Unhandled exception in sub-thread

access to the path c:\Users\public\themes\dark\css\bg_texture.png is denied.

System.unauthorizedAccessException

Stack trace
at muso.browserform.ctor (Boolean remote control
at Muso.program.main [string] argv

I am unable to install.

How do I fix this?
steveoat87
 
Posts: 49
Joined: Thu Aug 31, 2017 5:55 pm

Re: Unable to install Muso on new Windows 10 computer

Postby musoware » Tue May 29, 2018 7:32 am

Are you installing using the normall installer (over the web) or via the standalone installer (.msi file)?
It sounds more like a run-time error, so has it installed and this happens on running?
Does c:\Users\public\themes\dark\css\bg_texture.png exist?
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Re: Unable to install Muso on new Windows 10 computer

Postby steveoat87 » Tue May 29, 2018 10:55 am

I used the normal installer. I believe it is installed, since it is listed as a program when I look at the windows uninstaller. However, I noticed that after I installed it, it did not immediately appear. I had to click on the shortcut again, and then I got the windows warning not recommending running the program. I said it should run it and got the error message. I don't see the c:\Users\public\themes\dark\css\bg_texture.png.

Should I try it using the standalone installer? If not what would you recommend I do. I have tried installing and uninstalling several times using the normal installer.
steveoat87
 
Posts: 49
Joined: Thu Aug 31, 2017 5:55 pm

Re: Unable to install Muso on new Windows 10 computer

Postby musoware » Tue May 29, 2018 8:09 pm

By all means try the standalone installer.
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