I am able to form hierarchies. However, when I click on one of the entries, nothing happens. I can see the "hand", but when I click on the entry, it doesn't open.
Any suggestions on how to fix?
Problems with hierarchical view
Re: Problems with hierarchical view
Please send me a screenshot with a muso2.log file (turning on diagnostics mode via the bug icon top right should start writing to this, and open up the folder where it is located).
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- Posts: 58
- Joined: Thu Aug 31, 2017 5:55 pm
Re: Problems with hierarchical view
Here is the screenshot and log file.
Bruce
| Th | Timestamp | Timing | Log Message
+----+--------------+---------+--------------------------------------------------------------------------------------------------------------------------------------------------------
| 01 | 03:20:41.588 | | muso version 2.6.39
| 01 | 03:20:41.588 | | Sunday, September 10, 2017 3:20:41 PM
| 01 | 03:20:41.588 | | Diagnostics turned on
| 01 | 03:20:41.611 | .023 | DEACTIVATE
| 01 | 03:20:59.725 | 018.115 | ACTIVATED
| 01 | 03:21:21.479 | 021.754 | SaveMusicDB start
| 01 | 03:21:21.571 | .092 | . no changes
| 01 | 03:21:21.632 | .061 | SaveMusicDB end
| 01 | 03:22:21.474 | 059.842 | SaveMusicDB start
| 01 | 03:22:21.534 | .061 | . no changes
| 01 | 03:22:21.595 | .061 | SaveMusicDB end
| 01 | 03:22:29.825 | 008.230 | DEACTIVATE
| 01 | 03:22:47.752 | 017.926 | ACTIVATED
| 01 | 03:22:53.999 | 006.248 | DEACTIVATE
| 01 | 03:23:21.465 | 027.466 | SaveMusicDB start
| 01 | 03:23:21.526 | .061 | . no changes
| 01 | 03:23:21.587 | .061 | SaveMusicDB end
| 01 | 03:23:31.829 | 010.242 | ACTIVATED
| 01 | 03:23:46.451 | 014.622 | DEACTIVATE
| 01 | 03:24:21.472 | 035.021 | SaveMusicDB start
| 01 | 03:24:21.536 | .064 | . no changes
| 01 | 03:24:21.600 | .063 | SaveMusicDB end
| 01 | 03:25:21.470 | 059.871 | SaveMusicDB start
| 01 | 03:25:21.531 | .061 | . no changes
| 01 | 03:25:21.593 | .061 | SaveMusicDB end
| 01 | 03:26:21.470 | 059.877 | SaveMusicDB start
| 01 | 03:26:21.552 | .082 | . no changes
| 01 | 03:26:21.614 | .062 | SaveMusicDB end
| 01 | 03:27:21.472 | 059.858 | SaveMusicDB start
| 01 | 03:27:21.534 | .062 | . no changes
| 01 | 03:27:21.596 | .061 | SaveMusicDB end
| 01 | 03:27:45.067 | 023.471 | ACTIVATED
| 01 | 03:27:46.254 | 001.188 | DEACTIVATE
| 01 | 03:28:07.698 | 021.444 | ACTIVATED
| 01 | 03:28:09.443 | 001.744 | DEACTIVATE
| 01 | 03:28:17.270 | 007.827 | ACTIVATED
| 01 | 03:28:17.999 | 0.729 | DEACTIVATE
| 01 | 03:28:21.466 | 003.467 | SaveMusicDB start
| 01 | 03:28:21.528 | .062 | . no changes
| 01 | 03:28:21.592 | .063 | SaveMusicDB end
| 01 | 03:28:48.176 | 026.585 | ACTIVATED
| 01 | 03:28:52.556 | 004.380 | DEACTIVATE
| 01 | 03:29:21.466 | 028.909 | SaveMusicDB start
| 01 | 03:29:21.544 | .079 | . no changes
| 01 | 03:29:21.606 | .062 | SaveMusicDB end
| 01 | 03:30:21.466 | 059.860 | SaveMusicDB start
| 01 | 03:30:21.528 | .061 | . no changes
| 01 | 03:30:21.589 | .061 | SaveMusicDB end
| 01 | 03:31:21.466 | 059.877 | SaveMusicDB start
| 01 | 03:31:21.529 | .062 | . no changes
| 01 | 03:31:21.592 | .063 | SaveMusicDB end
| 01 | 03:32:21.468 | 059.876 | SaveMusicDB start
| 01 | 03:32:21.535 | .067 | . no changes
| 01 | 03:32:21.597 | .062 | SaveMusicDB end
| 01 | 03:33:21.469 | 059.871 | SaveMusicDB start
| 01 | 03:33:21.531 | .062 | . no changes
| 01 | 03:33:21.592 | .061 | SaveMusicDB end
| 01 | 03:34:21.474 | 059.881 | SaveMusicDB start
| 01 | 03:34:21.536 | .063 | . no changes
| 01 | 03:34:21.605 | .068 | SaveMusicDB end
| 01 | 03:35:21.470 | 059.866 | SaveMusicDB start
| 01 | 03:35:21.532 | .061 | . no changes
| 01 | 03:35:21.597 | .065 | SaveMusicDB end
| 01 | 03:36:21.473 | 059.876 | SaveMusicDB start
| 01 | 03:36:21.534 | .061 | . no changes
| 01 | 03:36:21.595 | .061 | SaveMusicDB end
| 01 | 03:37:21.471 | 059.876 | SaveMusicDB start
| 01 | 03:37:21.536 | .065 | . no changes
| 01 | 03:37:21.597 | .061 | SaveMusicDB end
Bruce
| Th | Timestamp | Timing | Log Message
+----+--------------+---------+--------------------------------------------------------------------------------------------------------------------------------------------------------
| 01 | 03:20:41.588 | | muso version 2.6.39
| 01 | 03:20:41.588 | | Sunday, September 10, 2017 3:20:41 PM
| 01 | 03:20:41.588 | | Diagnostics turned on
| 01 | 03:20:41.611 | .023 | DEACTIVATE
| 01 | 03:20:59.725 | 018.115 | ACTIVATED
| 01 | 03:21:21.479 | 021.754 | SaveMusicDB start
| 01 | 03:21:21.571 | .092 | . no changes
| 01 | 03:21:21.632 | .061 | SaveMusicDB end
| 01 | 03:22:21.474 | 059.842 | SaveMusicDB start
| 01 | 03:22:21.534 | .061 | . no changes
| 01 | 03:22:21.595 | .061 | SaveMusicDB end
| 01 | 03:22:29.825 | 008.230 | DEACTIVATE
| 01 | 03:22:47.752 | 017.926 | ACTIVATED
| 01 | 03:22:53.999 | 006.248 | DEACTIVATE
| 01 | 03:23:21.465 | 027.466 | SaveMusicDB start
| 01 | 03:23:21.526 | .061 | . no changes
| 01 | 03:23:21.587 | .061 | SaveMusicDB end
| 01 | 03:23:31.829 | 010.242 | ACTIVATED
| 01 | 03:23:46.451 | 014.622 | DEACTIVATE
| 01 | 03:24:21.472 | 035.021 | SaveMusicDB start
| 01 | 03:24:21.536 | .064 | . no changes
| 01 | 03:24:21.600 | .063 | SaveMusicDB end
| 01 | 03:25:21.470 | 059.871 | SaveMusicDB start
| 01 | 03:25:21.531 | .061 | . no changes
| 01 | 03:25:21.593 | .061 | SaveMusicDB end
| 01 | 03:26:21.470 | 059.877 | SaveMusicDB start
| 01 | 03:26:21.552 | .082 | . no changes
| 01 | 03:26:21.614 | .062 | SaveMusicDB end
| 01 | 03:27:21.472 | 059.858 | SaveMusicDB start
| 01 | 03:27:21.534 | .062 | . no changes
| 01 | 03:27:21.596 | .061 | SaveMusicDB end
| 01 | 03:27:45.067 | 023.471 | ACTIVATED
| 01 | 03:27:46.254 | 001.188 | DEACTIVATE
| 01 | 03:28:07.698 | 021.444 | ACTIVATED
| 01 | 03:28:09.443 | 001.744 | DEACTIVATE
| 01 | 03:28:17.270 | 007.827 | ACTIVATED
| 01 | 03:28:17.999 | 0.729 | DEACTIVATE
| 01 | 03:28:21.466 | 003.467 | SaveMusicDB start
| 01 | 03:28:21.528 | .062 | . no changes
| 01 | 03:28:21.592 | .063 | SaveMusicDB end
| 01 | 03:28:48.176 | 026.585 | ACTIVATED
| 01 | 03:28:52.556 | 004.380 | DEACTIVATE
| 01 | 03:29:21.466 | 028.909 | SaveMusicDB start
| 01 | 03:29:21.544 | .079 | . no changes
| 01 | 03:29:21.606 | .062 | SaveMusicDB end
| 01 | 03:30:21.466 | 059.860 | SaveMusicDB start
| 01 | 03:30:21.528 | .061 | . no changes
| 01 | 03:30:21.589 | .061 | SaveMusicDB end
| 01 | 03:31:21.466 | 059.877 | SaveMusicDB start
| 01 | 03:31:21.529 | .062 | . no changes
| 01 | 03:31:21.592 | .063 | SaveMusicDB end
| 01 | 03:32:21.468 | 059.876 | SaveMusicDB start
| 01 | 03:32:21.535 | .067 | . no changes
| 01 | 03:32:21.597 | .062 | SaveMusicDB end
| 01 | 03:33:21.469 | 059.871 | SaveMusicDB start
| 01 | 03:33:21.531 | .062 | . no changes
| 01 | 03:33:21.592 | .061 | SaveMusicDB end
| 01 | 03:34:21.474 | 059.881 | SaveMusicDB start
| 01 | 03:34:21.536 | .063 | . no changes
| 01 | 03:34:21.605 | .068 | SaveMusicDB end
| 01 | 03:35:21.470 | 059.866 | SaveMusicDB start
| 01 | 03:35:21.532 | .061 | . no changes
| 01 | 03:35:21.597 | .065 | SaveMusicDB end
| 01 | 03:36:21.473 | 059.876 | SaveMusicDB start
| 01 | 03:36:21.534 | .061 | . no changes
| 01 | 03:36:21.595 | .061 | SaveMusicDB end
| 01 | 03:37:21.471 | 059.876 | SaveMusicDB start
| 01 | 03:37:21.536 | .065 | . no changes
| 01 | 03:37:21.597 | .061 | SaveMusicDB end
Re: Problems with hierarchical view
That log's not telling me much, did you try to click on one? Click on the little arrow to expand or the whole line to focus.
-
- Posts: 58
- Joined: Thu Aug 31, 2017 5:55 pm
Re: Problems with hierarchical view
Yes I did and no results.
Here is a log representing my last few tries.
01 | 03:53:21.469 | 059.844 | SaveMusicDB start
| 01 | 03:53:21.530 | .061 | . no changes
| 01 | 03:53:21.591 | .061 | SaveMusicDB end
| 01 | 03:54:21.466 | 059.874 | SaveMusicDB start
| 01 | 03:54:21.527 | .061 | . no changes
| 01 | 03:54:21.587 | .061 | SaveMusicDB end
| 01 | 03:55:21.472 | 059.885 | SaveMusicDB start
| 01 | 03:55:21.534 | .062 | . no changes
| 01 | 03:55:21.595 | .061 | SaveMusicDB end
| 01 | 03:56:21.473 | 059.878 | SaveMusicDB start
| 01 | 03:56:21.534 | .061 | . no changes
| 01 | 03:56:21.595 | .061 | SaveMusicDB end
| 01 | 03:57:21.470 | 059.876 | SaveMusicDB start
| 01 | 03:57:21.531 | .061 | . no changes
| 01 | 03:57:21.593 | .062 | SaveMusicDB end
| 01 | 03:58:21.466 | 059.874 | SaveMusicDB start
| 01 | 03:58:21.527 | .061 | . no changes
| 01 | 03:58:21.588 | .061 | SaveMusicDB end
| 01 | 03:59:21.469 | 059.881 | SaveMusicDB start
| 01 | 03:59:21.537 | .068 | . no changes
| 01 | 03:59:21.598 | .062 | SaveMusicDB end
| 01 | 04:00:21.471 | 059.872 | SaveMusicDB start
| 01 | 04:00:21.532 | .061 | . no changes
| 01 | 04:00:21.594 | .062 | SaveMusicDB end
| 01 | 04:01:21.469 | 059.875 | SaveMusicDB start
| 01 | 04:01:21.530 | .061 | . no changes
| 01 | 04:01:21.592 | .061 | SaveMusicDB end
| 01 | 04:02:21.472 | 059.880 | SaveMusicDB start
| 01 | 04:02:21.534 | .062 | . no changes
| 01 | 04:02:21.595 | .062 | SaveMusicDB end
| 01 | 04:02:40.034 | 018.438 | ACTIVATED
| 01 | 04:02:53.717 | 013.684 | DEACTIVATE
| 01 | 04:03:16.597 | 022.879 | ACTIVATED
| 01 | 04:03:21.470 | 004.873 | SaveMusicDB start
| 01 | 04:03:21.531 | .062 | . no changes
| 01 | 04:03:21.593 | .061 | SaveMusicDB end
| 01 | 04:03:22.627 | 001.034 | DEACTIVATE
Here is a log representing my last few tries.
01 | 03:53:21.469 | 059.844 | SaveMusicDB start
| 01 | 03:53:21.530 | .061 | . no changes
| 01 | 03:53:21.591 | .061 | SaveMusicDB end
| 01 | 03:54:21.466 | 059.874 | SaveMusicDB start
| 01 | 03:54:21.527 | .061 | . no changes
| 01 | 03:54:21.587 | .061 | SaveMusicDB end
| 01 | 03:55:21.472 | 059.885 | SaveMusicDB start
| 01 | 03:55:21.534 | .062 | . no changes
| 01 | 03:55:21.595 | .061 | SaveMusicDB end
| 01 | 03:56:21.473 | 059.878 | SaveMusicDB start
| 01 | 03:56:21.534 | .061 | . no changes
| 01 | 03:56:21.595 | .061 | SaveMusicDB end
| 01 | 03:57:21.470 | 059.876 | SaveMusicDB start
| 01 | 03:57:21.531 | .061 | . no changes
| 01 | 03:57:21.593 | .062 | SaveMusicDB end
| 01 | 03:58:21.466 | 059.874 | SaveMusicDB start
| 01 | 03:58:21.527 | .061 | . no changes
| 01 | 03:58:21.588 | .061 | SaveMusicDB end
| 01 | 03:59:21.469 | 059.881 | SaveMusicDB start
| 01 | 03:59:21.537 | .068 | . no changes
| 01 | 03:59:21.598 | .062 | SaveMusicDB end
| 01 | 04:00:21.471 | 059.872 | SaveMusicDB start
| 01 | 04:00:21.532 | .061 | . no changes
| 01 | 04:00:21.594 | .062 | SaveMusicDB end
| 01 | 04:01:21.469 | 059.875 | SaveMusicDB start
| 01 | 04:01:21.530 | .061 | . no changes
| 01 | 04:01:21.592 | .061 | SaveMusicDB end
| 01 | 04:02:21.472 | 059.880 | SaveMusicDB start
| 01 | 04:02:21.534 | .062 | . no changes
| 01 | 04:02:21.595 | .062 | SaveMusicDB end
| 01 | 04:02:40.034 | 018.438 | ACTIVATED
| 01 | 04:02:53.717 | 013.684 | DEACTIVATE
| 01 | 04:03:16.597 | 022.879 | ACTIVATED
| 01 | 04:03:21.470 | 004.873 | SaveMusicDB start
| 01 | 04:03:21.531 | .062 | . no changes
| 01 | 04:03:21.593 | .061 | SaveMusicDB end
| 01 | 04:03:22.627 | 001.034 | DEACTIVATE
Re: Problems with hierarchical view
OK restart with the diagnostics still on, retry the hierarchy selection and send me the whole log, perhaps the error is captured earlier. Don't paste here as it will be long - send to support@klarita.net
Re: Problems with hierarchical view
Re-install fixed this. Better protection around it happening again in 2.6.40