Display problems using ultra HD 4K monitor

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steveoat87
Posts: 58
Joined: Thu Aug 31, 2017 5:55 pm

Display problems using ultra HD 4K monitor

Post by steveoat87 »

I just bought a 43" Ultra 4K HD TV monitor which I am also using as a computer monitor.

However, muso seems to shrink so much that I can barely see anything.

When I restart it appears to work fine, but when I play some music, the screen shrinks so that I can barely see anything -- it appears to shrink to about 10% of the size it was.

any suggestions?
musoware
Site Admin
Posts: 1847
Joined: Fri Sep 14, 2012 6:50 am

Re: Display problems using ultra HD 4K monitor

Post by musoware »

It's probably DPI scaling, if you set it to 100% for your primary monitor it should work fine - see viewtopic.php?f=4&t=447&p=3285#p3285
steveoat87
Posts: 58
Joined: Thu Aug 31, 2017 5:55 pm

Re: Display problems using ultra HD 4K monitor

Post by steveoat87 »

Kind of defeats the purpose of having an ultra 4K monitor.

Any chance of fixing in future, using newest version of NET?
musoware
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Re: Display problems using ultra HD 4K monitor

Post by musoware »

I can't fix it, it's a .NET bug, but I'll review whether they have.

Is your 4k monitor your primary or only monitor?
steveoat87
Posts: 58
Joined: Thu Aug 31, 2017 5:55 pm

Re: Display problems using ultra HD 4K monitor

Post by steveoat87 »

Yes, it is my only monitor.
musoware
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Re: Display problems using ultra HD 4K monitor

Post by musoware »

I have got a newer .NET version for you to trial, here: http://musoware.com/muso_deploy/SetupMusoDPI.msi
They did provide some help for developers to work around DPI issues, so I've addressed some of the issues, others are resolved by .NET itself it seems.
Any issues give me a shout, if it's OK I'll make this the official version.

If you've previously used the standalone installer this will update it, if you've been using the web installer this will be installed along-side, and will appear onthe menu like this:
Screenshot (3).png
Screenshot (3).png (5.12 KiB) Viewed 4436 times
This will probably only work ( at least for DPI settings over 96 (100%)) on Windows 10, so I'd also be interested if anyone can try it on older OS's.
steveoat87
Posts: 58
Joined: Thu Aug 31, 2017 5:55 pm

Re: Display problems using ultra HD 4K monitor

Post by steveoat87 »

I installed the latest NET that you provided, and updated Muso.

However, this does not work. I am getting an incredibly small image (scaling 200%). See attachment. Muso is unusable on my ultra 4K monitor.

Any suggestions?
Attachments
Muso screen revised.png
musoware
Site Admin
Posts: 1847
Joined: Fri Sep 14, 2012 6:50 am

Re: Display problems using ultra HD 4K monitor

Post by musoware »

Do you mean the text is small? It looks like you have maximised Muso looking at its relation to the bottom icons. Use control-Plus to increase font size. Other than font size, what is not working with this version?
steveoat87
Posts: 58
Joined: Thu Aug 31, 2017 5:55 pm

Re: Display problems using ultra HD 4K monitor

Post by steveoat87 »

Whats weird is that when I first open Muso, it looks normal. However, when I refresh gallery, the whole screen shrinks as above. This happened before and after I installed the new .net.

I will try to increase font size using control plus and report back. However, why does the whole screen shrink when I refresh gallery?
musoware
Site Admin
Posts: 1847
Joined: Fri Sep 14, 2012 6:50 am

Re: Display problems using ultra HD 4K monitor

Post by musoware »

That was the bug in .net that was supposedly fixed in .net 4.7 - it was for me when i increased my dpi. Can you make sure you have that installed via the link below?

https://www.microsoft.com/en-us/downloa ... x?id=55170

Also please confirm the version of muso that is showing on Help/About - you could be running the old version if you didn't select the option from the meu that I highlighted.
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