Muso hangs and unable to stop process

Report bugs/issues with the Muso software. Fixed issues will be archived.
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DuLac
Posts: 213
Joined: Sun Feb 10, 2013 9:53 am

Muso hangs and unable to stop process

Post by DuLac »

I am running W10 Professional. For the second time in a short period of time, Muso hung and stopped working. I then tried to
a) right click and close the program's window
b) stop service using Taskbar to get "The operation could not be completed" "Access Denied"
c) run command line as administrator and taskkill.
d) follow every hint I could find in Google but all to no avail
Eventually I had to reboot the computer to get rid of the offending process and restart Muso normally
I have no other details as as I said it only happened twice. This can be a Muso related issue but it can also very well be related to my installation only. I am reporting it just in case someone else experienced the same sort of problem. In any case should it happen again I will try collect more details.
blue2
Posts: 12
Joined: Thu Nov 17, 2016 11:23 am
Location: UK

Re: Muso hangs and unable to stop process

Post by blue2 »

Muso 2.6.3.0 on W10 had this happen. Was able to close window though. Event Log has:
Log Name: Application
Source: Application Hang
Date: 17/11/2016 10:39:57
Event ID: 1002
Task Category: (101)
Level: Error
musoware
Site Admin
Posts: 1849
Joined: Fri Sep 14, 2012 6:50 am

Re: Muso hangs and unable to stop process

Post by musoware »

Is there any pattern here? Was Muso running remote perhaps, or in screensaver mode? If either of you could capture the phenomenon while running Muso with diagnostics on, I could perhaps glean something from the log.
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