musoware forums

I'm intending to retire Muso and other products early next year. I've stopped accepting new purchases already. I'll continue to support it via support@musoware for another year or two and thereafter via a new gmail address to be confirmed later. You'll still get automatic updates to Muso (for bugfix...

siginitz wrote:Did you ask Jussi if he had made changes to the newer version?

Yes, nothing which will have affected the ability to start. Check again the pathname in the muso config, eg space at the end.

OK good. I have HQPlayer 4.0.4 back but nothing later seems to run on my old windows box.

Anything you want to send you can send to support@musoware.com I'm away from tomorrow for 9 days, so may not be able to investigate further until I get back. I've asked Jussi for a v4 installer than will work on my machine but had no reply yet. You said this error only started after installing Acour...

I mean do you see the player poller error in the muso window somewhere, in a log file, or in HQPlayer? And what exactly is the message? A screenshot would help. Not that I can really diagnose until I get a working version of HQPlayer 4 back, there are no historical downloads I can get a working vers...

Where did you get the 4.19 installer? What exactly do you see in the player poller error and where?

I cannot install 4.22.0 without buying a new windows machine, and at the moment I cannot downgrade to an earlier v4 version that works for me either, so I'm a bit stuck. Can you send any more info about the player poller error?

Does HQPlayer 4.22.0 start at all? Even without Muso from the Windows menu? I just installed it and it doesn't start at all for me. I wondered if it's the same for you - apparently 4.22 requires a 4th Gen Core processor.

2.7.04 is the latest version of muso so it must be HQPlayer that's changed. I only have version 4.0.4 of HQPlayer.

I've asked Jussi the HQPlayer author if anything's changed in recent versions.

Sure send those to support@musoware.com, but there should also be an hqp.log which might be more useful.